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当公司的咨询业务非常大,每天都要处理大量重复性咨询,如果要实现 24 小时电话服务,人力成本更加高。

来自微软开源的一个项目 Call Center AI,帮助我们用 AI 完全替代人工客服,既能接听来电也能主动呼叫。

基于 Azure 和 OpenAI GPT 构建,支持实时语音对话、多语言交流,还能自动记录通话内容和生成待办事项,甚至可以处理敏感数据并遵循 RAG 最佳实践。

GitHub:https://t.co/4YjBkNIvCw

主要功能:

- 支持接听和拨打电话,配备专属号码,提供 24 小时不间断服务;
- 实时流式对话延迟低,断线后可恢复,所有对话自动存储;
- 支持多语言和多种语音语调,用户可通过短信提供或接收信息;
- 基于 gpt-4.1 实现深度理解,能处理私密数据和内部文档;
- 自动生成待办清单和结构化理赔数据,过滤不当内容;
- 云原生无服务器架构,可根据使用量弹性扩展,优化成本。

通过部署到 Azure 上即可使用,也可以在自己本地服务器上部署,适合保险、电商等需要大量电话沟通的行业。

当公司的咨询业务非常大,每天都要处理大量重复性咨询,如果要实现 24 小时电话服务,人力成本更加高。 来自微软开源的一个项目 Call Center AI,帮助我们用 AI 完全替代人工客服,既能接听来电也能主动呼叫。 基于 Azure 和 OpenAI GPT 构建,支持实时语音对话、多语言交流,还能自动记录通话内容和生成待办事项,甚至可以处理敏感数据并遵循 RAG 最佳实践。 GitHub:https://t.co/4YjBkNIvCw 主要功能: - 支持接听和拨打电话,配备专属号码,提供 24 小时不间断服务; - 实时流式对话延迟低,断线后可恢复,所有对话自动存储; - 支持多语言和多种语音语调,用户可通过短信提供或接收信息; - 基于 gpt-4.1 实现深度理解,能处理私密数据和内部文档; - 自动生成待办清单和结构化理赔数据,过滤不当内容; - 云原生无服务器架构,可根据使用量弹性扩展,优化成本。 通过部署到 Azure 上即可使用,也可以在自己本地服务器上部署,适合保险、电商等需要大量电话沟通的行业。

💡 挖掘开源的价值 🧑🏻‍💻 坚持分享 GitHub 上高质量、有趣、实用的教程、AI工具、前沿 AI 技术 🧐 A list cool, interesting projects of GitHub. ✏️ 公众号:GitHubDaily

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GitHubDaily
Sun Nov 09 07:30:22
A new startup just took over the #1 rank on TrustMRR 🥇

It's a 2-year-old healthcare company doing $1M MRR. They have ~3,000 subscribers who pay $300/month.

A new startup just took over the #1 rank on TrustMRR 🥇 It's a 2-year-old healthcare company doing $1M MRR. They have ~3,000 subscribers who pay $300/month.

🧑‍💻 https://t.co/Y30jsaHwz9 $20K/m ⚡️ https://t.co/vatLDmi9UG $17K/m 📈 https://t.co/3EDxln5mdi $16K/m ⭐️ https://t.co/MZc8tG9xWi $8K/m 🧬 https://t.co/SfrVXVtmdA $.5K/m 🍜 https://t.co/r07EpGSYJ2 $0K/m 🧾 https://t.co/7olaOzV8Xd $0/m +18 https://t.co/4zCWHGJp1S

avatar for Marc Lou
Marc Lou
Sun Nov 09 07:27:42
Love seeing all these new beautiful workstations that Omarchy users are sharing on the Discord 😍

Love seeing all these new beautiful workstations that Omarchy users are sharing on the Discord 😍

Father of three, Creator of Ruby on Rails + Omarchy, Co-owner & CTO of 37signals, Shopify director, NYT best-selling author, and Le Mans 24h class-winner.

avatar for DHH
DHH
Sun Nov 09 07:24:13
Don’t fall for this illogical thinking 

Getting 52m views on YouTube is 100x harder than 52m impressions on X

Creating videos takes so much more time and effort than posting random things on X

Don’t fall for this illogical thinking Getting 52m views on YouTube is 100x harder than 52m impressions on X Creating videos takes so much more time and effort than posting random things on X

I build stuff. On my way to making $1M 💰 My projects 👇

avatar for Florin Pop 👨🏻‍💻
Florin Pop 👨🏻‍💻
Sun Nov 09 07:19:49
RT @jamesr66a: it was just raw pickle prior to this but when we designed TorchScript, zip was the obvious best choice. we serialized the so…

RT @jamesr66a: it was just raw pickle prior to this but when we designed TorchScript, zip was the obvious best choice. we serialized the so…

RL and efficient distributed pretraining • eXperiments lab • memes and training lores

avatar for tokenbender
tokenbender
Sun Nov 09 07:15:56
this is one of the earliest versions which i never posted on this site. 

a blend of ghostrider, little prince and mad max.

this is one of the earliest versions which i never posted on this site. a blend of ghostrider, little prince and mad max.

RL and efficient distributed pretraining • eXperiments lab • memes and training lores

avatar for tokenbender
tokenbender
Sun Nov 09 07:15:04
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